Last updated · May 2026
What we collect
We collect only what we need to run the studio: information you give us when booking, paying, or signing up for our newsletter.
- Contact details: name, email, phone (optional).
- Booking history: classes attended, memberships, waivers signed.
- Payment metadata from our payment processor (we never store full card numbers).
- Basic analytics: anonymized page views to understand what's useful.
How we use it
Your information is used to confirm bookings, manage your membership, fulfill shop orders, and occasionally send the kind of email you actually asked for.
We do not sell or rent your personal information. Ever.
Email communications
Whenever you opt into an email list of ours, we record your email address and the source of the signup (which form, which date). We use that information only to send the communication you opted into.
You can unsubscribe from any of our emails by clicking the link at the bottom of the message, or by writing to us. We process unsubscribes promptly and retain a minimal suppression record afterward so we don't accidentally re-add you.
- We will never sell, rent, or trade your email address.
- We will never share it with a third party for their own marketing.
- Transactional emails (booking confirmations, receipts, waiver acknowledgements, and similar) are separate from marketing. You receive those as a function of your active relationship with the studio.
Who we share with
Limited service providers help us run the studio (payment processing, email delivery, scheduling) and only receive what they need to do their job.
We may disclose information when required by law or to protect the safety of our members and staff.
Cookies & analytics
Our site uses a small set of cookies for essential functionality and anonymized usage analytics. You can disable cookies in your browser; some features may not work without them.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. We'll respond within a reasonable window.
Data retention
We keep your information for as long as you have an active membership or booking history with us, and for a reasonable period afterward for legal and operational reasons.
Children
Our services are intended for adults. We do not knowingly collect data from anyone under 13.
Changes to this policy
We may revise this policy from time to time. Material changes will be communicated to active members by email.
Privacy questions or requests? Reach out at hello@pkwywellness.com.